Each session costs £22 and lasts 50 minutes. We aim to make counselling accessible to everyone by keeping our fees low while maintaining a high standard of professional support.

You’ll be matched with one of our trained or trainee counsellors based on your needs, preferences, and goals. All our counsellors work ethically, with regular supervision and ongoing professional development to ensure you receive the best possible care.

Yes — confidentiality is central to the counselling relationship. What you share in sessions remains private between you and your counsellor. There are a few legal and ethical exceptions (such as risk of harm to yourself or others), which will be explained clearly in your contract and during your first session.

You can book a 15-minute phone assessment by emailing us at hello@elesocounselling.co.uk or calling +44 7866 265134. This brief chat helps us understand what you’re looking for and match you with the counsellor best suited to support you.

We respond to all enquiries within 24 hours during the week. Messages received over the weekend will be replied to within 48 hours.

Sessions can take place via Microsoft Teams, Zoom, or Google Meet — whichever you prefer. If you’re more comfortable talking over the phone, we can arrange telephone sessions too.

Counselling can support you through a wide range of challenges, including:

• Anxiety and stress
• Low mood or depression
• Relationship or family issues
• Low self-esteem and confidence
• Grief and loss
• Life transitions or changes
• Neurodiversity and identity exploration

Everyone’s journey is different. Some people find a few sessions helpful, while others prefer longer-term support. You and your counsellor can discuss what feels right for you, and you can end sessions at any time.

Yes, we offer flexible appointment times, including evenings and some weekends, to fit around work and personal commitments.

Yes. Many of our counsellors are in the final stages of accredited training and bring warmth, empathy, and up-to-date knowledge to their work. All trainees receive close supervision and adhere to professional ethical standards.

We’d love to hear from you. ELESO Counselling offers a supportive and inclusive environment for trainee counsellors, with opportunities to gain experience and access free monthly CPD. Please get in touch with us at hello@elesocounselling.co.uk for more information.